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1. Moving house can be a stressful experience
for you and the landlord and it is worth remembering that
although the house or flat will be your home for the next
few years, it is still the property of someone else and should
be treated with as much respect as you would wish a house
or flat belonging to you.
2. An inventory will be supplied and 2 copies will be given to
you to check and amend where needed. One copy must be dated
and signed by you and returned as soon after moving in as
possible. If we do not receive
a copy of the inventory from you within 1 week or your tenancy start date, we will assume
that it is correct and therefore, you will be liable for any
errors and irregularities that may be on the inventory when
you vacate.
3. If any items in
the property belong to you, it will be your responsibility
to insure them, neither the landlord nor the agents can accept
responsibility for damage to them, however caused, during
your stay.
4. If more than one person is mentioned on
an Agreement then each person is responsible for each other
and their actions, and if they decide to leave the property,
then our advice is available for how this will affect the
other tenants
5. Pets are not allowed in any of the properties
we manage unless written permission has been granted by the
landlord and if they are found to be on the premises without
permission you may be asked to re-home them.
6. Any damages to the property will be paid for from the
deposit on your departure, and we will look to you for any
further payment needed to make up the deficit if required.
If none are incurred during you stay, the deposit is returned
to you within 2 weeks of your departure, once the inventory
has been checked and the services informed of your forwarding
address.
7. The general maintenance of the property
is the responsibility of the landlord and if any work needs
doing during your stay you must not instruct builders etc.
without obtaining our or the landlord’s permission (unless
it is an emergency such as a burst pipe). Instead, you must
ring our offices stating your name, address and telephone
number and the nature of the problem and we will take whatever
action is needed to rectify the situation.
However, we look to our tenants to inform us if problems persist
after a repair has been made, or work is started and not finished.
We also expect the tenant to advise us of any damp or mould
problems the property may have and to provide sufficient ventilation
to prevent mould growth around windows and window frames etc.
If this growth does occur, to wash infected areas down with
a proprietary brand of mould remover after informing us.
8. The cleanliness of the property and its
furnishings are the tenants responsibility and these must
be kept in good condition during your stay and carpets etc
shampooed if needed, especially before the property is vacated.
We do inspections of all the properties we manage on a quarterly
basis during the tenancy and when you receive our letter concerning
this it would be appreciated if it could be answered as soon
as possible so that a convenient time for the inspection to
take place can be arranged. However, spare keys are
held in case the tenant is unavailable on the appointed day.
9. Rent for the property is due on the date
on the Agreement and we can offer many ways of paying : -
The setting up of a Standing Order at your bank,
sending a cheque to our offices, (made payable to Torbay Property
Management, with the address of the property on the back)
Please let us know which would suit you best.
10. It is a good idea that when you leave
the property you arrange with the Post Office for your mail
to be redirected. This they do for a small charge - we cannot
guarantee mail sent to the property after your departure is
sent to you.
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THINGS YOU SHOULD KNOW...
